Help center
Answers to the most common questions. Need more? Our support team is available in the app.
How do I track my order?
Open Activity, then your order: you will see each step live, the courier on the map and the estimated time.
Can I cancel an order?
Yes, free of charge until the store accepts it. After that, contact support from the order page.
An item is missing or wrong
Open the order and choose Help. Refunds go back to your original payment method.
How do I become a courier or driver?
Create a free account, choose Deliver or Drive, then complete the verification steps required in your country.
How do I list my restaurant or store?
Create a free account and choose Sell. You can import your menu from a photo and publish after verification.